initial phone or "in person" interview, pay
attention to how the clients sounds (i.e.,
inflections in their voice).
It is also important to be aware of their demeanor
and body language. Do they look you in the eye as
they speak? Are their arms or legs crossed?
Do they lean away from you, or look away from you
occasionally or constantly. You want to be dealing
with a serious potential client and not a flake.
Do not be too
quick to make an appointment to meet, or to visit
the site. In other words, don't seem too excited to
get going. Allow a few days to pass before a second
Once you are
relatively convinced that the person you are
interviewing is genuinely seeking your assistance,
you can begin your detailed questioning process.
Most of the
questions you will need to ask are on the
forms included in this guide,
but here are some professional tips to remember:
Always try to
be mindful of the wishes and beliefs of the
individuals you interview.
interviewee as ease by answering any questions they
may have honestly, and to the best of your
You may be
casual, but always remain professional. Assure your
client that the information they are giving you will
remain confidential, and then ensure that it does!
encounter the situation where one spouse, partner,
or family member is supportive of conducting an
investigation but the other is not, remain polite.
Try to find out why the other person does not want
to proceed with an investigation.
can be useful to focus on the scientific aspects of
the investigation so they will view you as a
professional, and not a flake or a "woo-woo".
If a client
ultimately decides not to do an investigation,
remain polite and professional. Often, if their
activity persists, they may get back to you.